Billing Management

Add a credit card

1. On the Billing page, select the Payment details tab.
2. Click Add a credit card in the Payment method field.
3. In the Edit payment method dialog, enter the credit or debit card details.
4. Click Save card.
5. Click Add a billing email in the Billing contact info section.
6. In the Edit billing email* the email address at which you want to get invoices for the organization.
7. Click Submit.
8. Click Add a billing address in the Billing contact info section.
9. Enter the address associated with your payment method. This address appears on your monthly invoice and should be the legal address of your home or business.
10. Click Submit.

Change the billing email address

1. On the Billing page, select the Payment details tab.
2. Click the pencil icon for the Email field under Billing contact info.
3. Enter the new email address at which you want get invoices for the organization.
4. Click Submit.

Change the payment method

1. On the Billing page, select the Payment details tab.
2. Click the pencil icon for the Payment method field.
3. In the Edit payment method dialog, enter the credit or debit card details.
4. Click Save card.
5. In the Billing contact info section, click the pencil icon for the Billing address field.
6. Enter the address associated with your new payment method. This address appears on your monthly invoice and should be the legal address of your home or business.
7. Click Submit.

Delete your credit card information

We keep a card on file after the associated organization is deleted so we can process pending charges. You can contact Support to remove your card once your charges are settled.

Check trial code details

If you used a CockroachDB Dedicated trial code while creating a cluster, you can check the trial expiration details on the Overview tab of the Billing page.

Subscribe through AWS Marketplace

To subscribe to CockroachDB Cloud through the AWS Marketplace:

1. From the AWS Marketplace page for CockroachDB (pay-as-you-go), click View purchase options. to open the Subscribe to CockroachDB Cloud page
2. Click Subscribe, then click Set up your account. You will be redirected to the CockroachDB Cloud console.
3. Register a new CockroachDB Cloud account or sign in to your existing account.

4. If you have access to multiple CockroachDB Cloud organizations, select an organization to update its billing configuration.

   Note:

   Organizations that are configured for invoice billing or are already linked to AWS Marketplace are not listed.

5. Click Subscribe to AWS Marketplace.

Unsubscribe from AWS Marketplace

To unsubscribe from CockroachDB Cloud:

1. From AWS Marketplace, click Manage Subscriptions.
2. In the list of subscriptions, click CockroachDB (pay-as-you-go).
3. In the Agreement section, click Actions, then click Cancel Subscription.
4. Review the details in the confirmation dialog, then click Accept to unsubscribe your organization from billing through AWS Marketplace.